Just a quick update
1. If you were previously on the NBN with Red WiFi, your transition to the new carrier has been relatively smooth.
2. If you were with ADSL with Red WiFi, this transition to the new provider has been a little bumpy – We have come across an issue we are working through as quickly as we can.
3. If you were with ADSL with Red WiFi and are in an area where NBN is available, you cannot have ADSL and will need to move over to the NBN. Again, we are working through this as best as we can.
Like you, we would feel lost with no internet for a time, so we do share your frustration (thankfully only a few are affected by this), we are doing everything possible to have you services up & running as quickly as possible.